1. General conditions Tasting room and excursions

1.1 Visiting conditions

  • Smoking is only allowed on the terrace of the Tasting Room.
  • Dressing up parties are not allowed on the grounds of Koningshoeven.
  • Filming is not allowed during the excursion.
  • During the tour, the visitor must behave in accordance with legal standards, in particular with regard to public order, morality and the rules of decency applicable to the nature of the activity visited. Visitors are also obliged to follow the directions and instructions given by the staff of the Proeflokaal / Bierbrouwerij.
  • A visitor who makes a reservation for others undertakes to impose the obligations for a visitor from these visiting conditions on others as well.
  • Dogs and other animals / pets are not allowed during the excursion due to hygiene in the brewery.

1.2 Accessibility

  • Of course, disabled people are very welcome. Unfortunately, the Oude Brouwhuis is not accessible to them. However, the film will more than compensate for this.

1.3 Use of alcohol

  • Alcoholic drinks only for persons aged 18 years and older.
  • Proof of identity required

1.4 Liability

  • Parents or supervisors of children are at all times responsible for and accountable for the behavior of the children they bring with them. Teachers and group supervisors are responsible for and accountable for the behavior of group members supervised by them.

1.5 Prices

  • The Proeflokaal of Bierbrouwerij De Koningshoeven is entitled to change its prices.

2. Payment and cancellation conditions excursions

2.1 Terms of payment

  • Payment is only made in advance via iDeal, Visa, MasterCard, American Express and Bancontact / MrCash.

2.2 Cancellation policy

  • You can change or cancel your reservation free of charge up to 48 hours prior to your visit.
  • Changes and cancellations of reservations must be notified by email or by telephone at proeflokaal@latrappe.nl or 013-5722650.
  • With iDEAL payments and Bancontact / Mister Cash payments, the amount of the canceled reservation will be refunded to you within 5 working days. For credit card payments, this refund can take up to 4 weeks, depending on your credit card company.
  • In case of (partial) cancellation within 48 hours prior to the reservation, or after expiry of the reserved time, (partial) refund is no longer possible.

3. Gift Voucher Conditions

In addition to our general terms and conditions, these gift voucher conditions apply to gift certificates issued by La Trappe Trappist. By using a La Trappe Trappist gift voucher, you accept these gift voucher conditions and you undertake to comply with them.
These conditions apply to all gift certificates issued by La Trappe Trappist.

3.1 Purchase gift voucher

  • La Trappe Trappist does not monitor the data entered. The other party is responsible for the correct input of the data.
  • La Trappe Trappist is not responsible for damage suffered due to the failure to receive the gift voucher (s), or to receive them in time, due to delays and / or loss in the post / shipping.
  • La Trappe Trappist is not responsible for the non-receipt or late receipt of the gift voucher (s), as a result of not or not clearly communicating the correct addressing by the other party.
  • Ordered gift vouchers are delivered once. Gift cards lost or expired upon receipt will not be redelivered or replaced.
  • Each gift voucher is provided with a unique code. Each gift voucher is only given once. You must keep the gift voucher (including the code) carefully. No compensation will be paid in case of theft (including the use of unauthorized third parties of the code) or loss. Only original gift certificates and codes can be used.

 

3.2 Redeeming gift vouchers

  • Gift certificates ordered can be redeemed at www.latrappetrappist.com, at the tasting room, and at the monastery shop.
  • You can redeem an unlimited amount and an unlimited number of gift vouchers per order, provided that they are lower than the order value.
  • La Trappe Trappist reserves the right to only accept a gift voucher after receipt of the original gift voucher and, in case of no receipt, to demand payment in cash.
  • La Trappe Trappist reserves the right not to accept invalid gift certificates and to demand payment in cash.
  • Gift vouchers or their residual value cannot be exchanged for cash.
  • If the total amount of the order is higher than the value of the gift voucher (s) used, the difference must be paid with one of the payment methods.
  • If the total amount of the order is less than the value of the gift voucher (s) used, the gift voucher cannot be returned online. This is the case in the tasting room and the monastery shop, but refunds are not possible.
  • Gift vouchers cannot be redeemed in the webshop.

3.3 Validity of gift vouchers

  • The nature, value, duration, expiry date and / or any applicable other specific terms and conditions of use can be found on the gift vouchers. Each gift voucher is valid for a certain period of time. The gift voucher cannot be used after the expiry date.
  • La Trappe Trappist gift certificates for an excursion are valid for 1 year; the "valid until" date is written on the gift cards.
  • La Trappe Trappist gift vouchers for € 10, € 15 and € 25 are valid indefinitely.
  • It is not allowed to change, forge, undermine or otherwise affect gift vouchers or how they work (including hacking).
  • Every (attempted) fraud or other unauthorized action is registered and results in the use of gift vouchers being denied.
  • These gift voucher terms may change from time to time. We advise you to consult the gift voucher conditions each time before using a gift voucher. After taking effect of the changes, continue to use gift vouchers to accept the amended gift voucher conditions.

4. Website conditions

By visiting and using this website you agree to the following conditions. If you cannot agree to the terms, do not use this website. This website is only intended for visitors from 18 years old. You hereby declare that you are 18 years or older. This La Trappe Trappist website is intended for personal use by private consumers.

4.1 Liability

  • Beer brewery de Koningshoeven B.V. compiles the content of this site with great care. Beer brewery de Koningshoeven B.V. does not, however, guarantee the content of the information and its timeliness and correctness. Beer brewery de Koningshoeven B.V. is not liable for any errors or inaccuracies that may occur or for the consequences of the use of the information provided. Beer brewery de Koningshoeven B.V. is not liable for information provided by third parties, including visitors, to Bierbrouwerij de Koningshoeven B.V. has been made available for listing on this website. Beer brewery de Koningshoeven B.V. is not liable for any damage caused by the unavailability or inaccessibility of the website and the use of the website, including incorrect data processing.

4.2 Copyright

  • The content of this site is protected by copyright. These rights are vested in Bierbrouwerij de Koningshoeven B.V .. Without written permission from Bierbrouwerij de Koningshoeven B.V. it is not allowed to copy this site or any part of it.

4.3 Brands

  • All brands on this site are the property of Bierbrouwerij de Koningshoeven B.V., unless stated otherwise. Without written permission from Bierbrouwerij de Koningshoeven B.V. you are not allowed to use these brands.

4.4 Hyperlinks

  • This website contains links to internet sites that are offered and managed by third parties, and about which Bierbrouwerij de Koningshoeven B.V. does not exercise control. The links do not imply, directly or indirectly, that Bierbrouwerij de Koningshoeven B.V. has reviewed or approved the content of the sites controlled by third parties or that there are associations or sponsoring relationships between Bierbrouwerij de Koningshoeven B.V. and third parties, unless expressly stated. Beer brewery de Koningshoeven B.V. is not responsible for and accepts no liability for the content or information of websites for which viewing via links on websites from or to Bierbrouwerij de Koningshoeven B.V. made possible. The use of links is at your own risk.

5. Privacy conditions

If you enter data, you guarantee that the data has been entered correctly. By entering personal data, you as a customer agree that the personal data will be stored in the customer administration. Beer brewery de Koningshoeven B.V. takes great care with regard to the handling of customer data. Your data will be used to execute the agreement and to make interesting and appropriate offers if desired. Your data will not be provided to third parties without your permission, subject to applicable laws and regulations. You have the right to inspect and correct. Requests for access to or removal of your personal data can be directed to Bierbrouwerij de Koningshoeven B.V., Eindhovenseweg 3 5056RP Berkel-Enschot.

5.1 What is a cookie?

  • We make use of cookies on this website. A cookie is a simple small file that is sent with pages of this website [and / or Flash applications] and is stored by your browser on your hard drive of your computer. The information stored therein can be sent back to our servers on a subsequent visit.

5.2 Google Analytics

  • A cookie from the American company Google is placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. Google can provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this.The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the United States Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data. Twitter / Facebook Our website contains buttons to promote web pages ("like") or share ("tweet") on social networks such as Facebook and Twitter. These buttons work by means of pieces of code that come from Facebook or Twitter themselves. Cookies are placed through this code. We have no influence on that. Please read the privacy statements of Facebook and Twitter respectively (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

5.3 Right to inspect and correct or delete your data

  • You have the right to request access to and correction or deletion of your data. See our contact page for this. In order to prevent abuse, we can ask you to adequately identify yourself. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

5.4 Enabling and disabling cookies and deleting them

  • More information about switching on and off and removing cookies can be found in the instructions and / or using the Help function of your browser.
  • More information about cookies? You can find more information about cookies on the following websites: Cookierecht.nl

Kamer van Koophandel, Tilburg, Nederland, nr 18042956

 

BTW-nr: NL804193435BO1

Taste the silence

Brouwerij de Koningshoeven
La Trappe Trappist
Eindhovenseweg 3
5056 RP, Berkel-Enschot