Cookie & privacy statement

Privacy policy

1. Introduction

Swinkels Family Brewers (hereinafter referred to as "SFB") would like to interact with you in a way that makes you feel comfortable. In this privacy and cookie policy, we indicate what information we can request from you, why we request that information and how you can influence it yourself.

This privacy and cookie policy applies to all websites, webshops, social media channels, (digital) promotions, newsletters, promotions etc. of SFB and the brands covered by it. This must be information that is sensitive to privacy. In short, these are all (unique) personal data that relate to you or that can be traced back to you.

2. Purpose of processing personal data

When using our products and services, we can collect personal data from and about you. This includes data that you provide to us when buying products via our webshops, a contact form that you fill in to get in touch with us or information that we collect when you use our (mobile) websites, apps, webshops and other services, such as online promotions, events and promotions, contests and loyalty programs.

We collect personal data in order to better tailor our products and services to your needs, based on the insights we obtain from them. In addition, we do this for commercial reasons, namely to gain a better understanding of the products and services that you as a user are interested in and to make the advertisements we use as relevant as possible for you.

In this document you can read, among other things, how we handle your personal data, how and which information we (can) collect and for what purposes we (can) use it. In addition, you will read in this document how you can access your data, how you can change or have your data changed or deleted and who the (possible) recipients of this data are.

3. Basis of processing

Personal data may only be processed if there is a legal basis for this. Legal grounds on which SFB can process your personal data are:

Consent: Legal consent applies when you freely, informably and unambiguously inform us that you agree to a specific processing by SFB, such as when you subscribe to an e-mail newsletter.

Necessary for the execution of an agreement: your personal data can also be processed by SFB because this is necessary for the execution of an agreement that you have or enter into with SFB, or to take measures due to your request for the conclusion of an agreement.

Legal obligation: in some cases, SFB must process your personal data to comply with a legal obligation that applies to SFB. An example is the retention of certain data under tax legislation.

Legitimate interest: SFB can also process your data when this is necessary for the representation of its legitimate (business) interests or those of a third party, unless your interests, fundamental rights or fundamental freedoms have more weight. In order to determine whether processing can take place on this legal basis, a weighing of interests will therefore be made in advance between the interests of SFB (or a third party) and the interests of the parties involved. For example, fraud prevention processing (when a prior and careful balancing of interests works in favor of business interests) may take place on this legal basis.

4. Which data are processed?

4.a General

SFB processes personal data that is adequate, relevant and limited to what is necessary to achieve its intended purpose. To achieve this goal, SFB processes (but is not limited to) data from consumers and business relations. In addition, the following data can be processed:

 

  • First and last name;
  • Sex;
  • Date of birth;
  • Address;
  • Phone number;
  • E-mail address;
  • Other personal data that are actively provided;
  • Information about activities on our website;
  • Information about your surfing behavior on our websites;
  • IP address;
  • Location data;
  • Internet browser and device type.

 

The above is a summary of the data we may collect. However, that does not mean that we actually retrieve and store them everywhere. For example, one service may require your email address, while another may not use your email address, but may use your location, for example.

 

4.b The provision of data is not mandatory, but is sometimes necessary

You are not obliged to disclose your personal data when you communicate with us. You always have the choice whether you want to provide your personal data or not.

However, in order to use some of our products and services, it is necessary to enter personal data. For example, if you buy a product in one of our webshops, we need your data to have the product delivered to you and to be able to invoice. If you want to receive a newsletter or create an account for a webshop or, for example, a loyalty program, then we need a working e-mail address.

4.c Participation in campaigns, awards, competitions

If you participate in competitions or events, we can ask you for personal data. Which information depends on the campaign, award ceremony or competition. In order to "win" we often ask for your name, email address, home address, telephone number and answers to open questions. If it is necessary to send you the prize by post (for example, for tickets or products), we will also ask you for your postal address or ask for other specific details we need to be able to present the prize to you. We need that information to process your participation and communicate with you about your prize or to send the prizes to you.

4.d Exchange of data within SFB

We keep track of your use of our online services online by means of (a) cookie (s) (see below). In this case, it applies that all SFB websites and means of communication basically use the same system and that the data provided can also be combined.

In some cases, your data may be combined by us with:

  • Information we obtained when you viewed and / or clicked on an ad from us
  • Data that we obtained when you made a purchase in one of our webshops
  • Information we obtained when you used our products or services
  • Data from other sources (for example, through partners we work with).

 

Based on the data obtained, we draw up a profile so that we can serve you better and we ensure that we can be even more relevant to you.

When you fill in a registration form at one of our websites, we can add the data you have entered to the cookie with which we measure your use of our online services. In addition, we do not combine all data entered by you with the online usage information, but we do combine data such as your age, gender and (the digits of your) postcode. In that case, this data is used to build an online profile.

We only use the profiles we draw up to better tailor our offer to your interests. If you object to the exchange and combination of your personal data within SFB and its affiliated companies and / or drawing up an online profile, you can make this known via the contact form. Where possible, we will then stop processing and delete it.

5. term use of data.

The period (s) we use for the use of the data we process depends on the type of information we hold about you and how and why we received it.

SFB will not store the personal data it has collected for longer than is necessary to realize the purposes for which the personal data have been processed. SFB uses this as a starting point that it will not store the personal data for longer than one year, unless the applicable (civil or tax) legislation prescribes a longer period. After this period, the personal data will be deleted or made anonymous by SFB.

For example, if you receive e-mails with promotions and offers of SFB products and services because you are or have been a customer of SFB, you will continue to receive these up to one year after purchase or use.

If you receive emails with promotions and offers of SFB products and services because you have registered for them, you will continue to receive them until you unsubscribe.

Financial data (data related to the purchase / sale of a product) must in many cases be kept for seven years for tax reasons.

6. SFB Responsibilities

This privacy and cookie policy applies to the processing of data by SFB (trade name of Bavaria N.V.) and its affiliated companies. SFB is responsible for the processing of the personal data. SFB's brands include Bavaria, Swinckels, Palm, Rodenbach and La Trappe. For a complete overview of the referral to www.swinkelsfamilybrewers.com.

 

6.a Verwerkers van SFB

SFB shares the personal data processed by it with third parties if it deems it necessary or useful for optimizing a business process, executing an agreement or to comply with a legal obligation. SFB enters into a processing agreement with companies that process personal data on behalf of SFB. This agreement must ensure an equivalent level of security and confidentiality of personal data as is customary at SFB. SFB remains responsible for this processing. Examples of third parties with whom SFB can share personal data are:

 

  • Developers of digital services;
  • Delivery services of our products;
  • Suppliers of technical platforms, data warehouses and infrastructure management;
  • Payment service providers;
  • Suppliers of products;
  • Debt collection services;
  • Analytics and data management services;
  • Companies that conduct market research and customer surveys;
  • Marketing services (CRM / email marketing platforms, marketing agencies);
  • Customer service;
  • Advertising agencies and ad-tech vendors;

 

 

Finally, we may share certain anonymized data with third parties, such as the number of users who searched for a certain term, or how many users clicked on an ad. You cannot be identified on the basis of this information.

 

6.b Transfer third countries and security

When we transfer personal data to third parties through which the personal data is processed in countries outside the European Economic Area, we ensure that the data is transferred and processed in a manner that is permitted under applicable privacy legislation.

When processing personal data, we maintain a level of security at all times, which, given the state of the art, is appropriate to prevent unauthorized access to and alteration, disclosure or loss of personal data. This includes both technical and organizational measures (such as encryption of data, a limited group of employees who have access to the data, pseudonymisation of data, anonymisation of data, etc.).

6.c Adolescents

Not yet 18? Then it is not possible to use our services and / or products. We ask for your date of birth by means of an “age check” to determine whether you are 18 years old (or another legally determined age) or older.

 

7 Rights and Contact

With this privacy and cookie policy we want to give you clarity about the way we handle your data. If you have questions about this document or the processing of data by SFB, or if you want to exercise your rights as a data subject (request for access, modification or deletion of data, objection to the processing, restriction of processing or data portability), please contact Contact us using the contact details below or using the contact form.

 

7.a Rights

You have the following rights:

Right to inspection: you are entitled to free inspection of which personal data we process about you.

Right to rectification: If the personal data we hold about you is incorrect or incomplete, you can ask us to supplement or correct your personal data.

Right to erasure: you have the right to erasure of your personal data when (i) the data is no longer needed for the purpose for which it was collected, (ii) you withdraw your consent to the processing (and no other legal basis for the processing (iii) you object to the processing (well-founded), (iv) the personal data have been unlawfully processed, (v) this is required by law or (vi) the personal data has been collected in the context of a so-called information society service. In some cases it is not possible to delete your personal data, for example when there is a legal obligation for SFB to keep the data, when the data is necessary to execute an agreement with you (for example, delivering a product after it has been ordered in one of our web shops) or when the right to freedom of expression and information should outweigh a specific case.

Right to restriction of processing: you have the right to request a restriction on the processing of your personal data (for example, while the accuracy of your personal data is checked).

Right to data portability (“data portability”): under certain conditions, you have the right to receive the personal data you have provided to us in a structured, common and machine-readable format and to transfer your personal data to a third party party of your choice.

Object to processing: you have the right to object to the processing of your personal data for reasons related to your specific situation. In that case, a balancing of interests will take place taking into account your specific situation.

You also always have the right to file a complaint with SFB or with the supervisory authority responsible for the protection of personal data, i.e. the Dutch Data Protection Authority. You can also indicate that you no longer want your personal data to be provided to group companies or to third parties, your personal data are combined into a profile, or your data is used to make targeted offers or to receive information and offers by e-mail. .

7.b Contact

By mail:


SFB
Attn. “Customer Service Privacy”
PO Box 1
5737 RV Lieshout
+31 (0) 499-428111

By mail: privacy@swinkelsfamilybrewers.com

If you do not use the appropriate web forms for a request, remember to clearly state your (full) name, address and place of residence and send a copy of an identification document (which clearly states that it is a copy). and your BSN number has been made unrecognizable). This is so that we can determine with some certainty whether the data to which your request relates relate to you. The copy of your ID will only be processed for your identification in the context of your request and will then be removed.

SFB's privacy and cookie policy may change from time to time. For example, in connection with changes in legislation or technological developments. Where possible and necessary, we will keep you informed of these changes.

Cookie policy

1. What are cookies?

SFB uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. On the one hand, SFB uses cookies with a purely technical functionality. These ensure that the website works properly. For example, the cookies can remember your preferences and also help the website to work properly.

SFB, on the other hand, uses cookies to optimize its websites and to track the surfing behavior of the website visitor, so that SFB can offer customized content and advertisements. On the first visit to the SFB websites, the visitor is informed about these cookies.

2. Type of cookies

Below are the different types of cookies we place. The purpose for which we use these is also indicated for each type of cookie. We use the usual English terminology.


Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.


Analytical Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.


Targeting Cookies
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

3. Google Analytics

Cookies from the American company Google are placed through our websites as part of the "Analytics" service. We use this service to make reports on how visitors use the website. Google can provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have allowed Google to use the obtained information for other Google services.

The information that Google collects is anonymized as much as possible. Your IP address is not provided. Google states to adhere to the UE-U.S. Privacy Shield Framework. This means that there is an appropriate level of protection for the processing of any personal data.

4. Facebook and Twitter buttons and Youtube videos

Our websites include buttons to promote (“like”) web pages or share (“tweet”) on social networks such as Facebook and Twitter and YouTube videos that are “embedded” in our website. These buttons work by means of pieces of code that come from Facebook, Google / Youtube or Twitter themselves. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook, Google and Twitter (which can change regularly) to know what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook, Google and LinkedIn. LinkedIn, Twitter, Facebook and Google + state that they adhere to the UE-U.S. Privacy Shield Framework. This means that there is an appropriate level of protection for the processing of any personal data.

 

5. Cookie-overview

More information about enabling, disabling and removing cookies can be found in the instructions and / or using the help function of your browser.


Some tracking cookies are placed by third parties who, among other things, show you advertisements via our websites. You can manage these cookies centrally via "Your Online Choices". www.youronlinechoices.com

6. For which domains does SFB request permission for cookies?

SFB always informs per website (domain) or app about the use of cookies.

If you have disabled cookies via your browser settings, there is a chance that certain functions will not work or that you will not be able to use certain services. In any case, you will see the cookie information bar on every page. This is because our websites cannot store (in a cookie) that you have previously visited the website and may even have already made a choice between accepting or not accepting cookies.

As mentioned earlier, we can exchange personal data processed by us with group companies. We can also combine your personal data with data collected in the context of your purchase or use of our products or services (or products or services of group companies). This also concerns surf data collected via cookies.

This cookie policy was last changed on August 24, 2018.

Taste the silence

Brouwerij de Koningshoeven
La Trappe Trappist
Eindhovenseweg 3
5056 RP, Berkel-Enschot